Customer Support
If you have any questions about our products or your purchase, please email us at hello@vaecae.com we will get back to you as soon as possible.
For any questions regarding shipping or returns, visit our shipping & returns page for more information.
For information regarding our sizing, visit our size guide page.
Customer Service Hours
Monday - Sunday | 5PM - 10PM GMT
For any other customer service, fit inquires, order and return inquires, please fill out the below to send an email to us.
Frequently asked questions
How do you pronounce vaecaè?
Vaecaè is pronounced vacay.
Where are your products manufactured?
Our products are manufactured in Dongguan China. We have carefully selected our manufacturing partners to ensure our products are high quality.
What is the returns policy?
We offer a 30 day return policy. Please check out our returns & shipping policy page.
Can I return sale items?
Sale items are non refundable.